Peace of mind
Every cleaner who enters your home has been checked, interviewed and verified. Here's exactly how we keep you safe.
How we vet our team
From the moment a cleaner applies to join us, to the moment they finish a job in your home, there's a process behind it — designed to protect you, your property and your peace of mind.
Every cleaner completes a DBS (Disclosure and Barring Service) check before they're allowed to accept their first booking with us.
We hold public liability insurance covering every clean we carry out, so you're protected in the unlikely event something goes wrong.
Every cleaner is personally interviewed and vetted by our team before onboarding — we don't just take applications at face value.
Identity is formally verified before any cleaner is onboarded onto our platform, so you always know who's coming to your door.
We follow up after every clean with quality checks, so standards stay consistently high — not just on the first visit.
Our promise
If you're not happy with a clean, tell us within 24 hours and we'll return to fix it — free of charge. No hassle, no argument, just made right.
If you ever have a concern about a clean, a cleaner, or anything else, we want to hear about it straight away.