Privacy Policy

Who we are

White Glove Cleaners is a cleaning services company based in Dartford, Kent, serving Dartford, Gravesend, Bexleyheath, Orpington and the wider South East London area. This policy explains how we handle personal data collected through our website, whiteglovecleaners.co.uk.

If you have any questions about this policy or how your data is handled, contact us at whiteglovecleaners8@gmail.com.

What data we collect

When you submit a quote request or apply to join our team, we collect the following information directly from you:

• Full name
• Phone number
• Email address
• Postcode and property address details
• Service preferences, such as clean type, frequency and availability

We only collect what's needed to process your enquiry, booking or application — we don't ask for anything beyond that.

How we use it

We use the information you provide to:

• Process and manage your cleaning bookings
• Send you booking confirmations and service updates
• Contact applicants regarding their application to join our team
• Respond to enquiries submitted through our quote and contact forms

We do not sell or rent your personal data to third parties, and we will never use your details for purposes beyond delivering and improving our cleaning services.

Third parties

We share limited data with the following trusted third-party services in order to run our website and business:

• Formspree — used to process form submissions from our quote and apply forms
• Google Analytics — used to understand how visitors use our website

These providers process data on our behalf and are bound by their own privacy and data protection obligations.

Data retention

We keep booking-related data for up to 2 years from the date of your last service with us, in order to manage repeat bookings, respond to queries and meet our accounting obligations.

We keep job application data for up to 6 months from the date of submission, after which it is securely deleted unless you go on to join our team.

Your rights

You have the right to:

• Access the personal data we hold about you
• Request that we correct any inaccurate information
• Request that we delete your personal data

To exercise any of these rights, contact us at whiteglovecleaners8@gmail.com and we'll respond as quickly as possible.

Cookies

We use Google Analytics cookies only, which help us understand how visitors use our site so we can improve it. We do not use advertising or tracking cookies from any other provider.